Blog

Virtual Care: What’s in store.

While virtual care developers hope to effectuate a metamorphosis in the global healthcare culture, IT will play a critical role in creating an environment that is accessible, humane, and practical. In this article, we take a quick look at Digital Therapeutics & Virtual Care – what we have achieved so far and what we need to look ahead to.

Digital transformation in wealth management

Traditionally, the business of wealth management has been based on personal relationships and trust, as client engagement involves several individuals and manual processes. This business model has poor scalability and efficiency and the need of the hour is a next-generation operating model that is supported by Data, Analytics, and Technology.

We are currently at a juncture when the industry’s business models are getting disrupted, with digitization accelerating the change. In this article, we take a look at a few of the several drivers bringing changes to the world of wealth management.

Building business resilience through Intelligent Automation

Intelligent automation combines artificial intelligence and automation to create smart business solutions that can analyze, learn, and adapt to improve the efficiency and productivity of any organization. It leverages natural language processing, computer vision, machine learning, and machine vision to understand and solve complex business challenges.

In this blog, we look at how IA incorporates cognitive technologies with Robotic Process Automation (RPA) to automate any business processes, reduce operational costs, improve efficiency, and enhance customer experience.

The future of transportation: Automation in action

The McKinsey Global Institute estimates that the transportation-and-warehousing industry has the third-highest automation potential of any sector. But automation is not limited to the workflows in warehouses – logistics companies are realizing that they can change the way goods flow across all modes of transportation as well. In this blog, let’s take a closer look at how automation can revolutionize different areas in the industry.

Use cases for robotic process automation in education

With monotonous, repetitive administrative work is taken out of the way, teachers would be better equipped to focus on what they are truly passionate about – their students. Here are a few compelling use cases for how Robotic Process Automation could potentially disrupt the world of education for the better.

Product analytics – The key to customer delight

The infamous line “Customer is King’ is something that’s been drilled into the brains of anyone dealing with sales since time immemorial.

It is obvious that the better the customer feels about the product, the better the sales.  A delighted customer usually becomes an evangelist for the product and thus, an extended member of the sales team. To ensure a delightful customer experience, the product team should know the customer – his motivations, his pain points, his aspirations.