Blog

Winning customer retention & loyalty – The how & why

Customer retention and loyalty drive more revenue than new customers do. Therefore, having a plan in place to ensure customers stay loyal can increase profits without having to invest a lot of capital on making it happen. Let us look why customer retention is as important as customer acquisition for any business.

An Inc 5000 fastest-growing company for three years straight! Experion’s success decoded.

Inc 5000 has featured Experion Technologies in the Inc 5000 rankings, not once, not twice but thrice in a row, making Experion one of the fastest-growing companies in the US from 2018 through 2020.  Experion grew 184% in the last three years alone, improving its ranking almost 1000 positions in the 3 years since it debuted in the listing. 

How Netflix’s SUITS helped Experion scope software project requirements!!

Several challenges can crop up during a software product development cycle. Some are technical. Some are cultural. Most of them are unexpected. Even the most well-planned software development projects can be riddled with challenges that cannot be solved with technical prowess alone. The solution usually takes a creative, unconventional approach to problem-solving.

This blog illustrates one such instance that Experion faced during a recent software development project.

Customer delight & why it is an organization’s most invaluable asset

Customer Delight is the process of absolutely exceeding a client’s expectation of your services to create a surprisingly remarkable, positive experience for them with your brand, thereby improving their loyalty to you. Customer Delight should be every company’s end-goal – here’s why it matters, how you can consistently achieve it and how Experion always goes the extra mile to ensure we deliver solutions that not just meet, but exceed our customer’s expectations.

Experion Technologies empowers small businesses through the power of digital

At Experion Technologies, we’re proud to have served small businesses since 2006.

Small businesses make up 25% of our clientele, and our services to them include product strategy, product design and development, and ongoing product maintenance. We’ve been able to help small businesses all over the globe showcase their products on the frontlines while simultaneously transforming the way they display themselves.

Redefining onboarding, Experion welcomes new hires amid COVID-19

Despite the challenges that COVID-19 has heaped upon us, we believe in sticking to our promises, be it to our employees or our clients. One of the ways in which we proceeded to do that was by ensuring that those who were promised positions in the company were able to join us exactly when they expected they would before the pandemic.