Our customer, a state port authority in South America, was confronted with rising costs in spite of
near-flat revenue growth. Mounting manpower costs and semi-manual processes were crippling
operations, creating dissatisfied customers. Technology enablement was in disconnected islands.
In-house IT expertise was inadequate to support even the existing disparate systems.
Experion maritime experts enagaged with the customer team to re-engineer the business
processes, and configured xPort®, deploying the web and mobile components. Cloud deployment
helped the customer to move beyond the ageing in-house IT infrastructure.
One of the key IT challenges faced by the port authority was incompatibility of data-islands covering
various port functions. xPort® helped the port senior management to get an integrated view of the
entire operations near real time. The integrated approach helped reduce the administrative cost of
operations by 30% within a period of three months from the deployment of xPort®. The optimized
planning of berth and yard services helped increase capacity utilization by 20%. Field users could
access xPort® using low cost tablets at locations such as the wharf and gates. This helped avoid
expensive handheld devices reducing the deployment cost of mobile hardware substantially. Today
the port runs fully on cloud and is poised to grow on xPort® with practically no additional IT